Data Collection Practices
Fleetwood gathers and manages various personal information types, including:
2. Our Use of Information
Your personal information is used for these key purposes:
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Fleetwood Car Hire Service Execution:
- We handle the processing and management of your car rental bookings and contracts. This includes verifying your identity to confirm you meet our rental criteria. We coordinate vehicle collection and return procedures, as well as process payments, deposits, and any applicable charges.
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Customer Communication (Legitimate Interest and Contractual Obligations):
- Issuing booking confirmations and essential rental details. Addressing your queries and offering customer assistance. Informing you of any updates to our services or policies.
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Marketing Preferences and Consent Management:
- We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
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Service Enhancement for Fleetwood Car Hire:
- Evaluating website interactions to refine user experience and performance. Conducting assessments to improve our vehicle selection and service offerings.
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Regulatory Adherence and Legal Responsibilities:
- Adhering to applicable laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.
Information Sharing Practices
Your Personal Information Sharing
- Fleetwood Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.
Fleetwood does not sell your personal information to third parties.
Data Protection Standards
Fleetwood prioritizes the protection of your personal information through a range of technical and organizational measures. These measures encompass encryption, access controls, and secure server protocols, complemented by routine security assessments. Despite these precautions, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee total security.
Data Retention Policy
At Fleetwood, we hold your personal information only for as long as needed to achieve the purposes for which it was gathered. This includes compliance with legal, accounting, or reporting obligations. The duration for which we retain information depends on its nature and the specific context of its use.
Your Rights with Fleetwood
Your rights under UK data protection law:
- Access to Your Information: Obtain a copy of your personal information on file.
To exercise your rights, contact us using the information below.
Cookies and Tracking Policies
Fleetwood employs cookies and similar technologies to improve your online experience, monitor website traffic, and customize content to better suit your needs. You have the option to adjust your cookie preferences in your browser settings at any time.
Policy Changes
Fleetwood may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be displayed on this page along with a new "Last Updated" date. We recommend that you review this policy periodically to stay informed about how we protect your information.
Contact Fleetwood
For inquiries regarding our Privacy Policy or data practices, please reach out:
Fleetwood Car Hire Solutions
Wyre Dock Road, Fleetwood, FY7, Lancashire, United Kingdom
Contact Number::
033 3210 0115